Respond consolidates messaging channels into one platform with AI agents and CRM tools for mid-market B2C companies.
$62.5MSeries B
A $62.5M Series B for a Malaysia-based conversation platform signals that consolidation plays in customer comms are still fundable if you can prove retention/expansion in mid-market B2C—this isn't a hot category, but it's a proven one. Respond is likely using this to build out AI agent capabilities and expand sales motion into APAC/US, since the unit economics on these platforms work at scale. If you're building anything that touches customer communication workflows (support, sales, marketing), watch how they position AI agents vs. traditional automation—that's where the wedge is shifting.