Terms of Service

Effective Date: May 22, 2026 · Version: 1.0.0

These Terms of Service (“Terms”) form a binding agreement between Dormitory LLC, a Nevada limited liability company (“Dormy”, “we”, “us”), and you or the entity you represent (“you”), and govern your access to and use of the website at heydormy.ai, the Dormy console, the Dormy CLI, the Dormy MCP server, the Dormy Telegram bot, the Dormy Router APIs, and any related documentation, content, and services (collectively, the “Services”). By using the Services you agree to these Terms; if you do not agree, do not use the Services.

Section 17 contains a binding arbitration agreement and class action waiver that affects your legal rights. Please read it carefully.

1. Definitions

  • Authorized User: an individual you have authorized to access the Services under your account.
  • Customer Content: prompts, files, founder profile data, contacts you import, chat messages, generated outputs, and any other content you submit to or generate with the Services.
  • Inputs and Outputs: the data you submit to a model through the Services and the responses the model returns, respectively. Inputs and Outputs are part of Customer Content.
  • Documentation: the user guides, API references, and other documentation we publish for the Services.
  • Fees: the amounts payable for the Services, including credit purchases.
  • Third-Party Offerings: products, services, or content provided by third parties (for example, model providers, payment processors) that the Services interoperate with.

2. The Services

Subject to your compliance with these Terms, Dormy grants you a non-exclusive, non-transferable, revocable license to use the Services for your internal business or personal use during the term. We may modify, add, or remove features at any time. We may suspend or disable parts of the Services for security, compliance, or operational reasons; we will use reasonable efforts to give advance notice of planned suspensions.

Third-Party Offerings accessed through the Services (for example, model providers routed through Dormy Router or your BYOK key) are governed by their own terms; we are not responsible for their availability, content, or behavior.

3. Accounts & Access

  • You must be at least 16 years old and able to form a binding contract under applicable law to use the Services.
  • You are responsible for safeguarding your sign-in credentials, BYOK keys, and session tokens. You are responsible for all activity under your account.
  • You must promptly notify us at support@heydormy.ai of any unauthorized access or use.
  • We may suspend or terminate accounts that we reasonably believe are in breach of these Terms or that pose a security or legal risk.

4. Fees, Credits & Payment

  • Paid Services are billed in advance through Dormy credits or other published pricing. Prices are listed in U.S. dollars and exclusive of taxes; you are responsible for any applicable taxes other than taxes on our net income.
  • Payment is processed by Stripe, Inc.; by purchasing you also agree to Stripe’s terms.
  • Credits are non-refundable except where required by law. Credits do not expire while your account is in good standing. We may, at our sole discretion, issue partial or full goodwill refunds.
  • We may change pricing on prospective basis with reasonable notice (typically at least 30 days) by email or via the console.
  • If a payment fails or is reversed (for example, chargeback), we may suspend or terminate paid features until the balance is cured.

5. Customer Content & License to Dormy

As between you and Dormy, you retain all rights, title, and interest in and to Customer Content. You grant Dormy a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, modify (for example, format and index), and process Customer Content solely to provide, secure, support, and improve the Services for you.

We do not use Customer Content to train foundation models. We may use aggregated and de-identified data derived from your usage for our own research, analytics, and product improvement, provided that the result cannot reasonably be used to identify you or your business.

You represent and warrant that you have all rights and consents necessary to submit Customer Content to the Services and to permit the processing contemplated by these Terms, including with respect to any personal information contained in contacts you import.

6. Acceptable Use

You agree not to, and not to permit any Authorized User to:

  • Violate any applicable law or infringe any third-party right.
  • Probe, scan, or test the vulnerability of the Services; defeat or circumvent authentication, rate-limit, or billing controls; or interfere with any other user’s use of the Services.
  • Reverse engineer, decompile, or extract the source code of the Services, except to the extent applicable law permits notwithstanding this restriction.
  • Use the Services to generate or distribute unlawful, defamatory, infringing, or deceptive content; to impersonate any person or organization; or to spam, phish, or send unsolicited bulk communications in violation of law.
  • Use the Services for high-risk purposes (including medical, legal, financial, safety-critical, or other decisions with significant consequences) without appropriate human oversight and independent verification of Outputs.
  • Scrape, harvest, mirror, resell, or otherwise redistribute Dormy’s curated investor, advisor, or other contact data, or any aggregated knowledge base, except for your own use within the Services.
  • Resell or sublicense the Services or use the Services to build a competing product.
  • Use the Services in a way that knowingly causes us to violate any third party’s terms (for example, the terms of a model provider routed through your BYOK key).

7. Intellectual Property

Dormy and its licensors own all rights, title, and interest in the Services and Documentation, including all software, designs, trademarks, and content (other than Customer Content). No rights are granted to you except as expressly set out in these Terms. If you submit feedback or suggestions, you grant Dormy a perpetual, irrevocable, royalty-free license to use that feedback without restriction or obligation to you.

8. Confidentiality

Each party may receive non-public information of the other (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms and will protect it with at least the same care it uses for its own confidential information (and in any case at least reasonable care). Confidential Information excludes information that is public through no fault of the receiver, independently developed without use of the discloser’s information, or rightfully received from a third party. The receiver may disclose Confidential Information if legally compelled, after giving notice where lawful.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DORMY AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

AI outputs may be inaccurate, incomplete, biased, or otherwise unsuitable for your purpose, including investor matches, intro drafts, market research, and summaries. You are solely responsible for reviewing, verifying, and deciding whether to rely on or act on any Output before sending it to a third party, making a business decision, or taking any other action. Dormy is not a registered broker-dealer, investment adviser, attorney, or accountant, and the Services do not constitute investment, legal, tax, or other professional advice.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (I) THE AMOUNTS YOU PAID TO DORMY FOR THE SERVICES IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM AND (II) US$100.

The limitations in this Section do not apply to liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited under applicable law.

11. Indemnity

You will defend, indemnify, and hold harmless Dormy and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Customer Content, (b) your or any Authorized User’s breach of these Terms, (c) your violation of any law or third- party right, or (d) any contacts or personal information you import or submit to the Services without sufficient rights or consent.

12. Term & Termination

These Terms apply from your first use of the Services and remain in effect until terminated. You may stop using the Services and request account deletion at any time by emailing support@heydormy.ai. We may suspend or terminate your access if you breach these Terms, fail to pay, create a security or legal risk, or if we reasonably believe termination is required by law. On termination, your right to use the Services ends; Sections covering Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, Indemnity, Dispute Resolution, and General provisions survive.

13. Export & Sanctions

You represent that you and any Authorized User are not located in, and are not a national or resident of, any country or region subject to comprehensive U.S. sanctions, and that you are not on any U.S. government list of prohibited or restricted parties. You will comply with all applicable export-control and sanctions laws in your use of the Services.

14. Government Users

The Services are “commercial computer software” and “commercial computer software documentation” as defined in FAR 12.212 and DFARS 227.7202. Use, duplication, and disclosure by the U.S. government are governed solely by these Terms.

15. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will provide reasonable advance notice (for example, by email or via the console) before the change takes effect. Your continued use of the Services after the effective date of the updated Terms constitutes acceptance. If you do not agree, you must stop using the Services.

16. General

  • Entire agreement. These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement between you and Dormy and supersede any prior agreement on the subject matter.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, financing, acquisition, or sale of assets.
  • Notices. We will send legal notices to the email address associated with your account. You will send legal notices to support@heydormy.ai with “Legal Notice” in the subject line.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
  • No waiver. Failure to enforce any right is not a waiver of that right.
  • Independent contractors. The parties are independent contractors; no agency, partnership, or joint venture is created.
  • Force majeure. Neither party is liable for delays or failure to perform caused by events beyond its reasonable control.

17. Governing Law & Dispute Resolution

Governing law. These Terms are governed by the laws of the State of Nevada and applicable U.S. federal law, without regard to conflict-of- laws principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below.

Binding arbitration. Except as provided below, any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) will be finally resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The seat of arbitration is Clark County, Nevada, USA. The arbitration will be conducted by a single arbitrator in the English language. Judgment on the award may be entered in any court of competent jurisdiction.

Class action waiver. You and Dormy agree that Disputes will be resolved only on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. If a court decides that this class action waiver is unenforceable for a particular Dispute, then that Dispute will be severed from arbitration and brought in the state or federal courts of Clark County, Nevada, while the remainder of this Section continues to apply.

Small claims. Either party may bring an individual action in the small claims court of Clark County, Nevada (or, if applicable, your local small claims court) instead of arbitration, so long as it remains in that court.

Injunctive relief. Either party may seek temporary, preliminary, or other equitable relief in the state or federal courts located in Clark County, Nevada, regarding intellectual property, confidentiality, or unauthorized access, without first proceeding to arbitration.

18. Contact

Questions about these Terms: email support@heydormy.ai. Dormitory LLC is a Nevada limited liability company.

Questions about this document? Email support@heydormy.ai with the document name (e.g., “Privacy Request”) in the subject line.